How To Track My Order

How to Track Your Order

Tracking your order with PuffinPlaceDesigns is easy and hassle-free. Follow the steps below to stay updated on the status of your purchase.


Step 1: Check Your Confirmation Email Once your order has been placed, you’ll receive a confirmation email with your order details. Keep this email handy as it includes your order number and other important information.


Step 2: Look for Your Shipping Notification As soon as your order ships, we’ll send you a shipping notification email. This email will contain your tracking number and a link to track your package. If you don’t see this email, be sure to check your spam/junk folder.


Step 3: Track Your Order Online

  1. Click the tracking link provided in your shipping notification email.
  2. Alternatively, you can visit our Order Tracking Page and enter your tracking number to view the status of your package.

Frequently Asked Questions

What if I didn’t receive a tracking number? If you didn’t receive a tracking number, please contact us at geri@puffinplacedesigns.com with your order number, and we’ll assist you as soon as possible.

When will my tracking information be available? Tracking information is typically available within 1-2 business days after your order has shipped. Please allow some time for the tracking details to update in the courier’s system.

What if my tracking information hasn’t been updated? If your tracking hasn’t been updated for a few days, it might still be in transit. Feel free to contact us if you have concerns, and we’ll investigate the status of your shipment.


We’re here to ensure your shopping experience is seamless. If you have any additional questions or need further assistance, don’t hesitate to reach out to us at geri@puffinplacedesigns.com.